MC1189663 (Updated) Retirement of external access token for actionable messages – moving to Microsoft Entra authentication
Updated May 21, 2026: Phasing out to Legacy Auth Token (EAT) has been initiated and will complete by June 8th 2026. Thank you for your patience. [Introduction]We’re retiring the use of external access tokens for actionable messages and transitioning to Microsoft Entra-based authentication. This update enhances security and aligns with modern identity standards, providing a more robust and compliant experience for actionable messages. [When this will happen]This change takes effect on May 15, 2026. After this date, external access tokens will no longer be supported.[How this affects your organization]Who is affected:Organizations using actionable messages that currently rely on external access tokens.What will happen: Actionable messages that depend on external access tokens will fail after May 15, 2026. All integrations and workflows using actionable messages must adopt Microsoft Entra a